Since the mid-1990s, a tidal wave of firms have begun outsourcing all or part of their products and services. The two remaining U. S.

on Saturday, May 9, 2009, approximately 50 people from around the world logged into a Skype Chat for the opening session of a virtual…

Why can millions of people successfully operate a relatively complex piece of heavy equipment — an automobile — while few seem capable of getting…

Ask three people who worked for Digital Equipment Corporation (Digital or DEC) what went wrong during the rise and fall of one of America’s…

In May I had the honor to give a talk at a major international conference on systems approaches to management in Vienna, as part…