Janice Molloy
Author
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Managing For Underperformance: The “Set-Up-To-Fail Syndrome”
One of the most compelling insights of systems thinking is that our perceptions can create our reality. How empowering and humbling to realize that…
Customer Satisfaction–for a Price
How quickly times change. Just a few short years ago, articles in business magazines were lauding the personalized attention lavished on customers by companies…
Yoga’s Rising Popularity Posing a Problem?
After 5,000 years, has the Hindu practice of yoga reached its “tipping point”? That’s the expression used by sociologists—and popularized by Malcolm Gladwell in…
The Escalating “Campaign” for E-Customers
Politicians have long adopted marketing strategies from the business world. Now, with the rise of competition on the Internet, Web-based enterprises seem to be…
Fly-By-Night Investors: Reducing “Churn” on Wall Street
Spurred on by the vision of making a fast buck, many investors are treating the stock market like a casino. They put money into…
Growth from Investment in China?
The Chinese government has been working to avoid many of the economic problems experienced by other Asian nations. By controlling debt and making judicious…
Escaping from the “Bubble Mentality”
With the days growing shorter and kids heading back to school, fall is definitely in the air. The end of the growing season serves…
Learning About Connection Circles
The topics elementary- and middle-school students today study are complex and often difficult to understand. Seldom is an issue as simple as it appears…
Breaking the Organizational Code of Silence
We’ve all heard the adage “Silence is golden,” but how many of us realize the potentially negative impact that following this old saw can…
The Dynamics of Good to Great
If you haven’t read Jim Collins’s latest book, Good to Great (HarperBusiness, 2001), you should—the findings could change the way you do business once…