Last week, while I was waiting for a phone call at my home office, I ran a utility program on my relatively new computer…

Did you ever go boating as a child? The image probably calls up a memory of a sun-filled day spent floating along a beautiful…

It’s 7:30 a.m., and you are hurriedly getting your children ready for the day. You finally buckle everyone into the car, rush across town,…

Few would argue that an effective human resources (HR) practice can be a real source of competitive advantage to a company. Acres of research…

The continued search for better understanding of social and economic systems represents the next great frontier in human development. Frontiers of the past have…

You may have enjoyed a good laugh at similar jokes created at the expense of certain groups. It usually feels good to chuckle and…

One sunny summer day in July of 1994, the executive team of Gerber Memorial Health Services (GMHS) set off to attend a three-day seminar…

In 2010, IBM’s Institute for Business Value surveyed 1,500 chief executives from 60 counties and 33 industries to determine the foremost issue confronting them…

For the medical informatics unit of a major health services organization, the vision was clear and compelling: assure that the most advanced current knowledge…

A systems analysis of a company draws on knowledge about how structure and policy relate to behavior. Information comes primarily from interviewing people in…