Category: Articles
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Follow the Yellow Brick Road: The Journey of a Learning Organization
One sunny summer day in July of 1994, the executive team of Gerber Memorial Health Services (GMHS) set off to attend a three-day seminar…
Creating Tomorrow’s Innovators Today
In 2010, IBM’s Institute for Business Value surveyed 1,500 chief executives from 60 counties and 33 industries to determine the foremost issue confronting them…
Exposing the Hidden Benefits of Business As Usual: Why the Status Quo is So Difficult to Change
For the medical informatics unit of a major health services organization, the vision was clear and compelling: assure that the most advanced current knowledge…
The Next Great Frontier: Designing Managerial and Social Systems (Part 2)
A systems analysis of a company draws on knowledge about how structure and policy relate to behavior. Information comes primarily from interviewing people in…
A Curriculum for Transformational Learning
We all know from personal experience that acknowledging the need to do something differently doesn’t mean that we actually change how we act (just…
An Economy Designed to Sustain the Environment
You have probably heard of Lester Brown’s work before whether you know it or not. For the past 30 years, when an environmentalist or…
We Can’t Afford to “Wait and See” on Climate Changes
Recent Bush administration statements on climate change just do not add up. The U. S. President and his advisers refer to the heat-trapping effects…
The Practice of Managing
Maverick business professor Henry Mintzberg’s new book, Managing (Berrett-Koehler, 2009), is a must read for those serious about management. He bases his book on…
Prototyping and Cultural Change
How can we create a cultural change within an organization that both produces desired results and is sustainable over time? From our experience in…
Systems Clues in Everyday Language
How many times have you heard someone say, “This is spiraling out of control” or “We’re on a rollercoaster”? Or seen newspaper articles describe…