Category: Articles

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Rebuilding the Commons: Envisioning a Sustainable Economy

Who is going to search for ways to solve these environmental problems? Not the academics. They are people of ideas and data, not usually thought…

Empowerment or “Shifting the Burden?”

In the last few years, the nation’s largest hotel chains have loosened the reins on employees. The industry, which was badly overbuilt in the…

Unlocking Organizational Routines That Prevent Learning

Organizational life is awash with incongruities. In one organization the CEO told the world, “Product X is our top priority,” even as the development…

Using “Growth and Underinvestment” for Capital Planning

The book The Day the Universe Changed tells of a man who once commented to the philosopher Wittgenstein that medieval Europeans must have been…

Individual and Team Empowerment: Human Dynamics at Digital

The meeting was in full swing. Key players from management, technical leadership, engineering, and marketing had assembled to discuss several critical strategic product decisions.

Software for Understanding Complex Systems

Life is complex,” states M. Scott Peck at the beginning of his book, Further Along the Road Less Traveled. Unfortunately, that statement goes against…

Delays-Making the Invisible Visible

At one point in the book The Machine that Changed the World (Womack, Jones, and Roos, 1990), the authors compare the way cars are…

A Systemic Look at Tax Reform

There are four questions to ask about any new tax proposal. Will it be simple? Will it be fair? Will it raise enough money…

The Organizational Learning Goal at Ford’s EFHD

Electrical and Fuel Handling (EFHD), the smallest division at Ford Motor Company, employs about 7,000 people and does approximately $1.5 billion in sales annually.

School Vouchers: Another Form of “Success to the Successful”

I don’t know how any parent could stand to send his or her child off to a crumbling, dirty school with underpaid teachers and…