Category: Articles

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Learning Differently in the Classroom

For 10 years now, Peter Senge’s articulation of the five disciplines of organizational learning have revolutionized the business and healthcare arenas. The practice of…

The Mantra of Appreciation

Ifirst learned about Appreciative Inquiry in the late 1980s when David Cooperrider and Diana Whitney developed their model, echoing Maslow’s idea that we look…

A Tale of Two Loops: The Behavior of “Success to the Successful”

It was the best of times. It was the worst of times. . . .” So begins Charles Dickens’s classic novel A Tale of…

Forging Sustainable Solutions to Complex Problems

The next time you are involved in a seemingly unbreakable impasse, think about the dilemma faced by South Africans in the early 1990s. After…

Modeling for What Purpose?

System dynamics does not impose models on people for the first time—models are already present in everything we do. One does not have a…

Identifying and Breaking Vicious Cycles

Perhaps the most prevalent and accessible form of systems thinking for people new to the concept is the vicious cycle. Examples: TEAM TIP…

Keeping Performance up to Speed

Last week, while I was waiting for a phone call at my home office, I ran a utility program on my relatively new computer…

“Balancing Two Boats”: Managing the Cross-Currents

Did you ever go boating as a child? The image probably calls up a memory of a sun-filled day spent floating along a beautiful…

Drifting Goals: The Challenge of Conflicting Priorities

It’s 7:30 a.m., and you are hurriedly getting your children ready for the day. You finally buckle everyone into the car, rush across town,…

Human Resources and the Doom Loop

Few would argue that an effective human resources (HR) practice can be a real source of competitive advantage to a company. Acres of research…