Category: Articles

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Why Lean Works: A Three-Loop View of the Firm

A few years ago, Industry Week published a survey showing that although nearly 70 percent of all plants used lean manufacturing as an improvement…

Stimulating “Leaderful” Change in a Senior Management Network

Chief administrators from enterprises within the educational sector are lamenting what has been called “the perfect economic storm,” caused by the unfortunate confluence of…

Taking a Systems View: A Reflection

Over many years of working with systems thinking as a student, manager, and consultant, I have developed an increasing respect for and fascination with…

Whom Do You Trust?

There’s something about trusting people — and having people trust us — that is exciting. It’s a part of human nature to give and…

The Learning Organization Revisited

As cycles and fads move, the learning organization had its time on the stage, and then, like many such innovations, it faded in popular…

Learning to Create New Knowledge

For many people, the purpose of pursuing organizational learning is to create new knowledge for competitive advantage. Although researchers and managers alike often assume…

Managing the Global to Local Paradox

TEAM TIP In a group, consider how the “global to local paradox” might play itself out in your organization. How do management’s goals and incentives…

A New Story for a New Time

Throughout our existence, people have told stories as a way to understand our place in the universe and shape our action. When a radically…

Achieving Innovation by Way of Chaos

For centuries, discoveries in science have influenced the development of management theory. In the 1800s, business leaders applied Newton’s linear logic—output is directly proportional…

Scenarios of the Future: The Urgent Case for Sustainability

I was in grade school when the original Limits to Growth (Universe Books, 1972) was published. The environmental consciousness that blossomed in the early…