Category: Articles
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Balancing in a Corporate Storm: Boeing’s Quantum Shift Learning Team
In 1994, Boeing’s CEO Phil Condit published an attention-getting article in the company’s internal management publication. In it, he challenged employees to shake off…
Holistic Change: Creating Organizational and Individual Alignment at Genuity
Conventional wisdom says that 70 percent or more of business change efforts, such as process reengineering, fail to meet their objectives. Why? Because these…
Learning As a Biological Process
Imagine yourself walking from your car to the office. On the small patch of lawn adjacent to the parking lot, you see 20 employees…
The Decathlon Leader
I learned very early how important it is to be psychologically young, and as I approach my 75th year, I’m pleased to say that…
Leadership at the Inflection Point
For a leader, few experiences compare with the gut-wrenching discovery that you are unprepared to face a changing reality. It’s even worse if you…
New Leadership in a Web 2.0 World
Snce the emergence of the World Wide Web in the early 1990s, an array of technologies and tools has evolved at an exponentially increasing…
A Pioneer on the Next Frontier: An Interview with Jay Forrester
DIANE CORY: This first question is from a manager at Xerox: “How can I help overcome the common perception among upper managers that system dynamics…
Leveraging the Assets of Older Workers
There’s a tempest brewing in the American workplace. The graying of the vast baby-boomer generation, cultural misconceptions about aging, and an impoverished sense of…
A Practice Theory for Organizational Learning
Acarpenter once came to work on my house carrying four heavy boxes of tool. I was taken by one elegant hand saw. “Japanese,” he…
Applying Lessons from Public Health to Organizational Change
When beginning an organizational change, we hope it will spread like wildfire, yet we often find ourselves struggling to light the kindling. Organizations change…