Category: Articles
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Online Shopping: Can the Holiday Boom Last?
Amazon.com Inc., the giant A online bookstore, is a prime example of the challenges facing retailers who want to do more commerce electronically. Even…
Building a Company of Citizens
In this age, when many voters I are attracted to political candidates from the business world who vow to run government like a corporation,…
Reader Response to “Online Shopping: Can the Holiday Boom Last?”
In the February issue of THE SYSTEMS THINKER (Volume 10, Number 1), we launched the new Systems Thinking Workout column. In the column, we…
Reader Response to “Will Success Spoil Krispy Kreme Donuts?”
While never having tasted a Krispy Kreme donut (though the “pillowy” softness in the description was almost enough to motivate me to get in…
Reader’s Response to “The Downsizing Dilemma”
As a long-time reader of The Systems Thinker, I was interested in the article “The Downsizing Dilemma.” We at Boeing have been laying off…
Reader Response to “Customer Service–for a Price”
In loop R1, increased customer satisfaction leads to more return business and greater profits. Companies can then choose to invest those funds in areas…
Testing Period Spacing
This is a test. We’re testing the ability of periods to be spaced more properly. If there already is a space, don’t do anything weird.
Would More Market Data Have Saved Some Developers?
The pendulum that is the Boston real estate market is on the downswing. Suburban developers have been particularly stung by the recent downturn since most…
1990 System Dynamics Conference Focuses on Learning
Learning emerged as the key topic at the 1990 International System Dynamics Conference. The conference, held July 10-13 in Massachusetts, brought together people from over…
System Dynamics in Dispute Resolution
Major business-related legal disputes usually arise from a combination of frustration, desperation, and anger. Frustration because the other party “refuses to listen to reason,” desperation…