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The Emergence of Learning Communities

Meeting the challenges that face our society today will require us to go beyond traditional organizational, gender, and ethnic boundaries. Learning in community offers…

The “Attractiveness Principle”: Trying to Be All Things to All People

Your friends raved about the new restaurant in town — “Great food, great service, great price” — so you finally decided to go. By…

Using “Growth and Underinvestment” for Capital Planning

The book The Day the Universe Changed tells of a man who once commented to the philosopher Wittgenstein that medieval Europeans must have been…

Is Our Society Addicted to Welfare?

The riots in Los Angeles several months ago focused the nation’s attention on social issues surrounding the urban poor. In the wake of these events,…

Let the Games Begin!

When my nephew was eight weeks old, my brother began playing a game with him. He would slowly open and close his hand while moving…

Management Flight Simulators: Flight Training for Managers (Part I)

Imagine you’re leaving on a six-hour flight from Boston to Los Angeles. As the plane pulls away from the gate, the pilot comes on over…

Learning to Learn: A New Look at Product Development

At Ford Motor Company, we know how to design cars. We have the engineering, the technology, the Computer-Aided Engineering (CAE) tools. But we haven’t…

Using “Shifting the Burden” to Break Organizational Gridlock

Something there is that doesn’t love a wall,” wrote American poet Robert Frost in his poem “Mending Wall.” As the speaker and his neighbor…

Escalation: The Dynamics of Insecurity

Have you ever been caught in a situation where you felt that things were going well beyond what you intended, but you felt powerless to…

The Do’s and Don’ts of Systems Thinking on the Job

So you’ve taken a systems thinking course — or maybe you’ve read a few issues of The Systems Thinker — and now you want to…