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Working in High-Leverage Zones with the Double-Loop Learning Matrix
T he Double-Loop Learning Matrix (adapted from the work of John J. Shibley) is a tool that teams can use for uncovering and articulating…
Hearts in the Stream: Learning to Learn from Nature
You are fly fishing, standing knee-deep in the Housotonic River, which tumbles down the western edge of Connecticut. As you cast for the fifth…
Learning to Create New Knowledge
For many people, the purpose of pursuing organizational learning is to create new knowledge for competitive advantage. Although researchers and managers alike often assume…
When Technology Alone Isn’t Enough: Rediscovering the Social Nature of Learning
Why can millions of people successfully operate a relatively complex piece of heavy equipment — an automobile — while few seem capable of getting…
A Continuous Learning Approach to Child Welfare
Imagine getting a knock at the door from a social worker telling you that you’re being investigated for abusing your child, and at the…
Balancing in a Corporate Storm: Boeing’s Quantum Shift Learning Team
In 1994, Boeing’s CEO Phil Condit published an attention-getting article in the company’s internal management publication. In it, he challenged employees to shake off…
Using Learning Histories to Design Management Innovation
The field of organizational learning has long offered a rich selection of tools — from devices such as the Ladder of Inference to causal…
Change as Challenge: Taking Stock of Organizational Learning
W ith the publication of The Fifth Discipline in 1990, Peter Senge added significant momentum to the growing field of organizational learning (OL). The…
Learning Differently in the Classroom
For 10 years now, Peter Senge’s articulation of the five disciplines of organizational learning have revolutionized the business and healthcare arenas. The practice of…
A Curriculum for Transformational Learning
We all know from personal experience that acknowledging the need to do something differently doesn’t mean that we actually change how we act (just…