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Small Company Big Impact! Powerfully Engaging Your Employees to Change the World

How can a small company create the focus and capabilities to have a significant impact in the world? Three years ago, McCarroll Marketing, a…

Systemic Board Governance: Creating Virtuous Cycles of Impact

During these difficult times, nonprofit organizations often provide the backbone to many communities, offering a much-needed safety net for those in need. Behind the…

Mobilizing a Values-Based Culture in a Nonprofit Setting

In 2008, two mature domestic abuse agencies merged to form Emerge! Center Against Domestic Abuse in Tucson, Arizona. The Emerge! staff and board envisioned…

The Tall Order of Taming Change

The world has never been certain – the unknown, unexpected, and unimagined have long been central to the human drama. Still, two themes emerged…

Cultivating Tomorrow’s Leaders: Should You Teach, Coach, or Mentor?

You need good people in your department to make your organization shine. Capable deputies allow you to stretch to new goals, and a thriving…

Transformation of Ethos at the U.S. National Security Agency

In January 2000, the director of the National Security Agency (NSA), Lieutenant General Michael V. Hayden, engaged the Society for Organizational Learning (SoL) to…

Capturing the Knowledge of “100,000 of the World’s Brightest People”

When Sir John Browne, CEO of oil and gas giant BP, wrote the above words, he captured the promise of knowledge management in arrestingly…

Professional Development for Teachers: A Systemic Makeover

Nine years ago, I became executive director of the Texas Association for Supervision and Curriculum Development (ASCD). This nonprofit organization has a compelling mission:…

Minnesota Takes the Long View of Its Solid Waste System

In January 2000, Minnesota’s Office of Environmental Assistance (MN OEA) began to investigate creative solutions to the state’s growing problems with solid waste disposal.

Holistic Change: Creating Organizational and Individual Alignment at Genuity

Conventional wisdom says that 70 percent or more of business change efforts, such as process reengineering, fail to meet their objectives. Why? Because these…