The first part of this article, which appeared in the previous issue of The Systems Thinker (May 2010, Vol. 21 N. 4), introduced the “people-in-context”…

According to recent findings in neuroscience, not only do sensory experiences and actions change the brain’s physical structure, but so does thinking. Concentrating on…

Businesses everywhere have given enormous attention to “lean” management programs for over a decade. However, none emulates what Toyota, the creator of lean, has…

Few readers would disagree with the suggestion that those who develop and exercise a greater capacity to learn are likely to outperform those less…

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A…

We live in a time of massive institutional failure, collectively creating results that nobody wants. Climate change. AIDS. Hunger. Poverty. Violence. Terrorism. Destruction of…

World events over the past several years have highlighted the need for new ways of exercising leadership. Such events include the ongoing crisis in…

Years ago, my friend and colleague, David Chambers, told me a story about a consulting visit he and W. Edwards Deming made to a…

We all face an onslaught of information daily. We use some of that information to learn and make inferences. As we do so, it…

Interest in systems concepts is reviving and broadening. However, the sheer size of the field poses a dilemma for both newcomers and those who…