Tag: volume 11

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Built to Flip”: Is the Sky Really the Limit?

Ihese days, it seems that whenever you pick up a business magazine, you’re treated to a photograph of yet another 28-year-old Internet millionaire. By…

Customer Satisfaction–for a Price

How quickly times change. Just a few short years ago, articles in business magazines were lauding the personalized attention lavished on customers by companies…

Reader Response to “Moonlighting in Germany”

In the October “Systems Thinking Workout,” we presented a scenario involving part-time employment in Germany. The article explored the potential ramifications of a new…

Yoga’s Rising Popularity Posing a Problem?

After 5,000 years, has the Hindu practice of yoga reached its “tipping point”? That’s the expression used by sociologists—and popularized by Malcolm Gladwell in…

European Wine Regulations: Sour Grapes or Competitive Edge?

Trouble is fermenting in the wine world. As established European vineyards look on nervously, upstarts in countries like the United States, New Zealand, and…

Will Success Spoil Krispy Kreme Donuts?

If you haven’t had the pleasure of devouring some Krispy Kreme donuts, you’ve probably at least listened to friends who have sampled this confection…

Scouting for–and Keeping–Talented Employees

In today’s era of low unemployment and go-go economy, it’s becoming increasingly difficult for companies to recruit and retain talented employees. Organizations know that…

Cultivating Uncertainty in a Complex World

Like most of you, I was raised in the traditions of Western schooling. Knowing the right answer was always rewarded. Intelligence was equated with…

The Escalating “Campaign” for E-Customers

Politicians have long adopted marketing strategies from the business world. Now, with the rise of competition on the Internet, Web-based enterprises seem to be…

Readers’ Response to “Built to Flip”

The Internet Revolution In the past, Initial Purchase Offerings (IPOs) and other lucrative investments in up-and-coming companies were available only to large institutions, to those…