Tag: volume 11

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Nurturing Systemic Wisdom Through Knowledge Ecology

As companies struggle to meet the growing need for quick responses to strategic opportunities and dangers, a profound evolutionary process has been unfolding over …

Are Your Decisions Today Creating Your Future Competitors? Avoiding the Outsourcing Trap

Since the mid-1990s, a tidal wave of firms have begun outsourcing all or part of their products and services. The two remaining U. S.

Flexing a Different Conversational “Muscle”: The Practice of Dialogue

Today, many management theorists and practitioners argue that organizations are attempting to move from one paradigm, or worldview, to another (see “How Dialogue Supports …

A Pioneer on the Next Frontier: An Interview with Jay Forrester

DIANE CORY: This first question is from a manager at Xerox: “How can I help overcome the common perception among upper managers that system dynamics …

Collaborative Learning: Real-Time Practice for Knowledge Generation

It’s no surprise to most executives that we are in the early days of a major technological revolution that has had — or will …

Emotional Intelligence: Fad or Fundamental Skillset?

Emotional Intelligence — we’ve all seen books, presentations, TV specials, interviews, and conferences about it. Even the venerable Harvard Business Review has published articles …

The Nature and Creation of Chaordic Organizations

We are living on the knife’s edge of one of those rare and momentous turning points in human history. Liveable lives for our grandchildren, …

Large-Scale Projects as Complex Systems: Managing “Scope Creep”

C.Northcote Parkinson’s now famous adage, “Work expands so as to fill the time available for its completion,” may be overly optimistic. Unfortunately, work tends …

Leveraging the Assets of Older Workers

There’s a tempest brewing in the American workplace. The graying of the vast baby-boomer generation, cultural misconceptions about aging, and an impoverished sense of …

From Boom to (Block)Bust(er): Challenges in the Video-Rental Industry

Video renters visiting their local Blockbuster Video outlet have noticed something over the past year or two: They don’t have as much trouble getting …