In the world of mail-order computers, maintaining a balance between improving technology and developing new markets has always been a challenge. Gateway 2000 is…

Detroit’s Big Three, once the epitome of beleaguered U.S. manufacturers, now appear to be at the forefront of a resurgence in American manufacturing. As…

Feedback loops can be thought of as closed loops of interconnection; basically, sequences of mutual causes and effects. The links between each variable show…

Big Machines, an equipment manufacturer, decides to form a strategic alliance with Special Parts, Inc., a custom-designed components supplier. The partnership goes well until…

Consider the plight of a small “mom and pop” lawn care company. The owners faced periodic cash shortages due to the cyclical nature of…

Building learning organizations requires more than just “re-engineering” our existing structures. It requires a whole new vision of what organizations can become and a…

Have you ever wondered why clocks run in the…uh…clockwise direction? Or why the QWERTY keyboard design is the standard for virtually all English typewriters…

Because learning new software takes so much time, software makers enjoy a great deal of brand loyalty once they win a new customer. That’s why…

The riots in Los Angeles several months ago focused the nation’s attention on social issues surrounding the urban poor. In the wake of these events,…

When my nephew was eight weeks old, my brother began playing a game with him. He would slowly open and close his hand while moving…