Topic: Organizational Learning

Showing 10 of 367 results (by popularity)

Holistic Change: Creating Organizational and Individual Alignment at Genuity

Conventional wisdom says that 70 percent or more of business change efforts, such as process reengineering, fail to meet their objectives. Why? Because these…

Balancing in a Corporate Storm: Boeing’s Quantum Shift Learning Team

In 1994, Boeing’s CEO Phil Condit published an attention-getting article in the company’s internal management publication. In it, he challenged employees to shake off…

Making Beautiful Music by Managing Complexity

What words do we use to describe a team that’s functioning well? Whether we realize it or not, we often use musical terminology: We…

Empowering People to Learn with and from Each Other

When union steelworkers and management met at the Kansas City, Missouri, Armco plant to renew their labor contract, they found themselves negotiating more than…

Using Learning Histories to Design Management Innovation

The field of organizational learning has long offered a rich selection of tools — from devices such as the Ladder of Inference to causal…

Rising from the Ashes of Digital

Ask three people who worked for Digital Equipment Corporation (Digital or DEC) what went wrong during the rise and fall of one of America’s…

From Students to Citizens and Workers: An Interview with Deborah Meier

You and some colleagues are on a retreat, discussing long-term strategies for your organization. As the hour grows late, someone brings up the issue…

Helping Groups to Function on Their Own: A New Form of Consulting

Everyone knows that we are going through a time of significant social change affecting all areas of our lives. The workplace is no exception.

Behavior Over Time Diagrams: Seeing Dynamic Interrelationships

An old Winnie the Pooh cartoon sketch shows Christopher Robin dragging Edward the Bear down a set of stairs by one arm, while the…

The Fukushima Daiichi Nuclear Crisis: A System Primed for Disaster

As I’m sure you’re aware, a massive earthquake and tsunami hit parts of Japan on March 11 of this year. These events caused serious…