Category: Articles
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Discover Your Strengths
Most of us have a poor sense of our talents and strengths. Throughout our education and careers, there is a lot of attention paid…
Creating a Conflict-Management Plan
No one likes conflict in the workplace; most of us will go out of our way to avoid it. But here’s the paradox: Conflict…
To Make Better Decisions, We Need Better Information
This column is not a Honda ad, although it will start off sounding like one. This is an ad for feedback. I’ve had a…
Why Systems Thinking, Why Now?
You’ve heard the news—many U. S. companies are cutting their operations dramatically in response to falling investor confidence, stock prices, and revenues. Many major…
Using Systems Thinking to Talk with Teens about Texting
Last weekend, the parent network in our town was buzzing. A teen in a neighboring town had invited friends over for a party while…
Idea Generation
TEAM TIP The five principles of idea generation can also be useful for groups that are identifying issues as part of a systems thinking…
The Conversational Power of Mapping Our Mental Models
Suppose that I bought a $34 ticket to hear a concert and, on the way to the event, I lost the ticket. I…
Attention Not Energy
When you face something unpleasant, give it your attention but not your energy.” This is one of the best pieces of advice I’ve ever…
A Business Is More than a Balance Sheet
Teachers sit on the bleachers at town meetings watching the townspeople resist raising their salaries. The Dartmouth faculty complains to the trustees about the governance…