Category: Articles

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Habits of Mind: Strategies for Disciplined Choice Making

B definition, a problem is any stimulus, question, task, phenomenon, or discrepancy for which we don’t immediately have an answer or solution. We are…

Making the Jump to Systems Thinking

When Albert Einstein began to play with the theory of quantum physics, he didn’t like it. He spent a few years trying to disprove…

Building Organizational Learning Infrastructures

The systems and structures that have served our organizations well throughout the Machine Age are no longer adequate to meet the demands of the…

Managing in the Knowledge Era

The world economy is in the midst of a profound change—one that is creating huge shifts in the way companies are organizing to provide…

Conversational Leadership: Thinking Together for a Change

AUTHORS’ NOTE: We’d like to thank and honor Carolyn Baldwin, a pioneering educator and World Café host, for coining the phrase “conversational leadership”; strategic illustrator…

Dynamic Thinking: A Behavioral Context

The first thinking skill in the systems thinking paradigm is Dynamic Thinking. It comes first because you must be able to think dynamically in…

Overcoming Organizational Anxiety

Iam working sixty hours a week and don’t see an end in sight.” “If we don’t meet this quarter’s profit projections, heads will roll!”…

Managing Organizational Learning Cycles

Imagine an organization in which all the records disintegrated overnight. Suddenly, there are no more reports, no computer files, no employee records, no operating manuals,…

Seeing Your Company as a System

Bank failures, health insurance rate hikes, and the troubles of auto manufacturers provide recent examples of the vulnerability of big, fast-changing systems and the…

We Can’t Keep Meeting Like This: Developing the Capacity for Cross-Sector Collaboration

About a year ago, I participated in a climate change event in Johannesburg, South Africa. In the room were one of the lead negotiators…