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The Organizational Learning Goal at Ford’s EFHD
Electrical and Fuel Handling (EFHD), the smallest division at Ford Motor Company, employs about 7,000 people and does approximately $1.5 billion in sales annually.
School Vouchers: Another Form of “Success to the Successful”
I don’t know how any parent could stand to send his or her child off to a crumbling, dirty school with underpaid teachers and…
The Tragedy of Our Times
Gordon Brown, former dean of the MIT School of Engineering, used to say, “To be a great teacher is to be a prophet —…
Engaging Head, Hand, and Heart at the Carrollton Police Department
Carrollton, Texas, is a suburb of 115,000 plus citizens in Northwest Dallas. The Carrollton Police Department (CPD) has 161 sworn personnel, 78 civilian personnel,…
Southwest Airlines: Does the “Soft Stuff” Work with Tough Problems?
As we speak to people around the world about servant-leadership, a practical philosophy that encourages collaboration, trust, foresight, listening, and the ethical use of…
Transformation of Ethos at the U.S. National Security Agency
In January 2000, the director of the National Security Agency (NSA), Lieutenant General Michael V. Hayden, engaged the Society for Organizational Learning (SoL) to…
Boosting Productivity, Quality, and Well-Being
In this age of “results-driven” businesses, companies might want to reconsider how they boost productivity and improve the bottom line. Rather than focusing on…
Barbie Fights for Her Crown
For more than 40 years, Barbie® has dominated the doll kingdom. Over a billion Barbie dolls (including relatives) have been sold since 1959, and…
On Conversation and Collective Questioning: Theory and Practice of the World Café
Are you looking for new approaches to address questions that matter to your organization or group so that what emerges is likely to be…
Paper Fold: An Exercise in Exponential Growth
The behaviors of all ecological and human systems result from cause-and-effect links that make up reinforcing (positive) or balancing (negative) feedback loops. Generally speaking,…