Category: Articles

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“Balancing Two Boats”: Managing the Cross-Currents

Did you ever go boating as a child? The image probably calls up a memory of a sun-filled day spent floating along a beautiful…

Drifting Goals: The Challenge of Conflicting Priorities

It’s 7:30 a.m., and you are hurriedly getting your children ready for the day. You finally buckle everyone into the car, rush across town,…

The Next Great Frontier: Designing Managerial and Social Systems (Part 1)

The continued search for better understanding of social and economic systems represents the next great frontier in human development. Frontiers of the past have…

The High Cost of Negative Humor

You may have enjoyed a good laugh at similar jokes created at the expense of certain groups. It usually feels good to chuckle and…

Follow the Yellow Brick Road: The Journey of a Learning Organization

One sunny summer day in July of 1994, the executive team of Gerber Memorial Health Services (GMHS) set off to attend a three-day seminar…

Creating Tomorrow’s Innovators Today

In 2010, IBM’s Institute for Business Value surveyed 1,500 chief executives from 60 counties and 33 industries to determine the foremost issue confronting them…

Exposing the Hidden Benefits of Business As Usual: Why the Status Quo is So Difficult to Change

For the medical informatics unit of a major health services organization, the vision was clear and compelling: assure that the most advanced current knowledge…

The Next Great Frontier: Designing Managerial and Social Systems (Part 2)

A systems analysis of a company draws on knowledge about how structure and policy relate to behavior. Information comes primarily from interviewing people in…

A Curriculum for Transformational Learning

We all know from personal experience that acknowledging the need to do something differently doesn’t mean that we actually change how we act (just…

An Economy Designed to Sustain the Environment

You have probably heard of Lester Brown’s work before whether you know it or not. For the past 30 years, when an environmentalist or…