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New Leadership in a Web 2.0 World

Snce the emergence of the World Wide Web in the early 1990s, an array of technologies and tools has evolved at an exponentially increasing…

A Pioneer on the Next Frontier: An Interview with Jay Forrester

DIANE CORY: This first question is from a manager at Xerox: “How can I help overcome the common perception among upper managers that system dynamics…

Leveraging the Assets of Older Workers

There’s a tempest brewing in the American workplace. The graying of the vast baby-boomer generation, cultural misconceptions about aging, and an impoverished sense of…

A Practice Theory for Organizational Learning

Acarpenter once came to work on my house carrying four heavy boxes of tool. I was taken by one elegant hand saw. “Japanese,” he…

Applying Lessons from Public Health to Organizational Change

When beginning an organizational change, we hope it will spread like wildfire, yet we often find ourselves struggling to light the kindling. Organizations change…

“Complexipacity”: Reinventing Information Work to Enhance Productivity

An estimated 175,000 patents were granted to the U.S. last year, including more than 25,000 software patents (a new record). Concomitantly, more than 2,500…

Leading Innovation: A Five-base Game

Over the last several years, the concept of innovation has increasingly been recognized as a key factor for business success. Where in the past,…

In the Shadow of Windmills

Walking toward the end of the peninsula, it is hard to miss Hull Wind 1: a 200-foot-tall light gray tower, its three sword-like blades…

When Change Happens Suddenly, Dramatically, and Mercilessly

TEAM TIP Reinforcing loops can create momentum in either an advantageous or a detrimental direction. Look for harmful loops at work in your setting…

Trouble in the Golf Industry: Using Systems Thinking To Climb Out of the Sand Trap

Have you been out on the links lately? If so, you’re not alone. In many ways, golf as a sport seems to be experiencing…