Category: Articles
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Questions to Shape the Future
Viagra may help to save endangered species. That was the odd sounding headline of a recent Reuters story. It turns out that Viagra has…
A Systems Approach to Light Bulbs
The book, Innovate Like Edison: The Success System of America’s Greatest Inventor (Dutton, 2007) by Michael Gelb and Sarah Miller Caldicott, has been described…
Building Community Through “Healthy Chaos”: An Interview with Steven Bingler
Imagine you own a candy store on Main Street and need someone to develop your web site. Whom do you turn to for help?…
Quality vs. Perfectionism: When Does Our Push for Excellence Become Dysfunctional?
Ever since Dr. Deming taught us about the potential power in focusing on quality, the pressure and expectation for each person to constantly improve…
Skating on Thin Ice
Just as fire requires fuel, heat, and oxygen to exist, the ability to perform effectively derives from three factors: capability (fuel), motivation (heat), and…
Learning and Performing
Dear Editor, This note is triggered by the article in Volume 11 Number 5 entitled, “Quality vs. Perfectionism: When Does Our Push for Excellence Become…
Can Everybody Win an Argument?
Recently, I was coaching a CEO who was lamenting the amount of time she was spending “selling” major decisions to her executive team and…
System Problem or People Problem?
Most followers of systems thinking literature are probably aware of W. Edwards Deming’s estimate that 94 to 97 percent of our problems stem from…
System Dynamics in the News
For many of us in the northeastern part of the U. S., August is a quiet month in the office. With the majority of…
Investigating the FBI
In the aftermath of September 11, U. S. intelligence agencies have come under criticism for their inability to piece together information to prevent one…