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Moving from Knower to Learner

Contrary to popular opinion, learning is not the process of merely accumulating more information. You have “learned” something only when you can produce a…

Looping Home on the Range

Examples of feedback loops in action crop up in the most unlikely places. In Disney’s last handdrawn animated motion picture, the recently released Home…

How Does Malcolm Gladwell Spell Success?

Acclaimed author Malcolm Gladwell’s new book, Outliers, The Story of Success (Little, Brown and Company, 2008), is all about patterns and how they can…

Business Success by Mimicking Living Systems

How do you measure the value of servant leadership in business? How can we know it works? These have been two of the most…

The Land Mines of Change

Consider an all-too-familiar vignette that probably occurs daily in organizations around the world. This scenario has been referred to as the “Catch-22” of change.

Resolving to Stop Re-Solving

Have you resolved to make any changes in 2010? According to RichardWiseman, a psychologist at the University of Hertfordshire, most of us won’t achieve…

Leveraging Competence to Build Organizational Capability

If calculus were invented today, our organizations would not be able to learn it. We’d send everyone off to a three-day intensive program. We’d…

Structural Thinking: The World According to Accumulators and Flows

Avice president of a major U. S. manufacturer once questioned whether today’s rapid pace of change means that all our old tools and ways…

Fine-Tuning Your Causal Loop Diagrams—Part II

Distinguish Between Actual and Perceived Conditions Perceptions and reality often differ, and it is usually important to capture these differences in your causal diagrams. The…

Fine-Tuning Your Causal Loop Diagrams—Part I

Causal loop diagrams are an important tool for representing the feedback structure of systems. They are excellent for Quickly capturing your hypotheses about…