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“Complexipacity”: Reinventing Information Work to Enhance Productivity

An estimated 175,000 patents were granted to the U.S. last year, including more than 25,000 software patents (a new record). Concomitantly, more than 2,500…

What Is the Relationship Between Systems Thinking and Lean?

What is the relationship between systems thinking and lean? That’s a fascinating question, one not so easily answered, because we’re talking about two very…

Learn by Doing: Get Faster Every Lap

Few people ever recall who finished in second place. This is most evident in automobile racing, whether it is the international Formula 1, the…

Talking Change: Developing Conversational Discipline for Breakthrough Performance

In the early days of the study of change management, we used to cite an old adage:, “The key to successful change is that…

Teaching Systemic Thinking: Educating the Next Generation of Business Leaders

Are we failing to adequately prepare our business leaders? Since an article in the Harvard Business Review on the topic more than 30 years…

Shifting the Unwritten Rules of Organizational Behavior

As many organizations are discovering, sustainable corporate change can be elusive. Why? Because we often fail to ensure that our organization’s “unwritten rules” the…

Attention Not Energy

When you face something unpleasant, give it your attention but not your energy.” This is one of the best pieces of advice I’ve ever…

We Can’t Keep Meeting Like This: Developing the Capacity for Cross-Sector Collaboration

About a year ago, I participated in a climate change event in Johannesburg, South Africa. In the room were one of the lead negotiators…

A Lifetime of Systems Thinking

When one reaches 80, one is considered to be ripe and ready for picking. Picking usually consists of the pickers asking the pickee to…

Introducing Systems Thinking to Businesses the “Soft” Way

As with any innovative methodology, introducing systems thinking to business leaders without turning them off is a key challenge. Overcoming this challenge requires presenting…