Tag: decision making

Showing 7 of 7 results (by popularity)

A Journey Through Organizational Change

In the 1970s and 1980s, Digital Equipment Corporation was a successful, thriving computer manufacturer, second only to industry giant IBM. The company’s networking business, …

Decision-Making: The Empowerment Challenge

Imagine that you work for a company that has created a powerful and compelling shared vision. Furthermore, you and your colleagues have established a …

Learning Laboratories Give Hanover Insurance a Competitive Edge

“It was as if I knew something was there, but I didn’t really see it. The clarity I gained was like putting on a pair …

Making Better School Policy Decisions Using Computer Modeling

School superintendents, administrators, board members, and others involved in public education face a Herculean task — gaining enough understanding of an infinitely complex system …

Raw Data vs. Reality: The Case of SARS

The recent SARS (Severe Acute Respiratory Syndrome) outbreak in Toronto, Canada, and its handling by the media, local health authorities, and the World Health …

Introducing Systems Thinking to Businesses the “Soft” Way

As with any innovative methodology, introducing systems thinking to business leaders without turning them off is a key challenge. Overcoming this challenge requires presenting …

To Make Better Decisions, We Need Better Information

This column is not a Honda ad, although it will start off sounding like one. This is an ad for feedback. I’ve had a …