Most people appreciate when a task is done well. And we know what can result when we strive to do something to the best…

It’s 7:30 a.m., and you are hurriedly getting your children ready for the day. You finally buckle everyone into the car, rush across town,…

How are your kids doing at school? If you are like most parents, this question makes you think about grades. We generally judge achievement…

Imagine you own a candy store on Main Street and need someone to develop your web site. Whom do you turn to for help?…

Imagine taking on a grueling second job in order to make ends meet—and then finding out that new tax laws will slash almost in…

The establishment of a goal is generally based on a place or state one wants to be at in the future, as compared to…

In the aftermath of September 11, U. S. intelligence agencies have come under criticism for their inability to piece together information to prevent one…

For many of us in the northeastern part of the U. S., August is a quiet month in the office. With the majority of…

Most followers of systems thinking literature are probably aware of W. Edwards Deming’s estimate that 94 to 97 percent of our problems stem from…

Recently, I was coaching a CEO who was lamenting the amount of time she was spending “selling” major decisions to her executive team and…