Most savvy car buyers know the trick—to get the best deal on a new vehicle, go to a dealership on the last day of…

Here’s a story from the Harvard Business Review about helping other people manager stress (“Leading in Times of Trauma” by Jane E. Dutton et…

In Theory U: Leading from the Future As It Emerges (SoL, 2007), C. Otto Scharmer, senior lecturer at the Massachusetts Institute of Technology, takes…

This year, my nine-year-old daughter has been studying inventions and inventors, and I’ve been learning about them through her. She particularly likes the stories…

A common principle of systems thinking is that “there is no away.” Every material thing we make and use must come from somewhere and…

If you read the original The Path of Least Resistance for Managers since it was first published in 1999, then you will recall the…

Im sad to report that in the past few years, ever since uncertainty became our insistent 21st-century companion, leadership has taken a great leap…

Connections among the main actors in any system are complex; they include factors such as whether the parties are suppliers or customers in the…

Maverick business professor Henry Mintzberg’s new book, Managing (Berrett-Koehler, 2009), is a must read for those serious about management. He bases his book on…

Of all the system structures that affect our lives and world, escalation takes the prize for its negative impact. In situations such as price…