Tag: QA
Showing 10 of 354 results (by popularity)
Stretching and Folding
This is the time of year when leadership teams come together to prepare for the future. Recently, I supported two different groups—one from government…
The Unintended Consequences of “Having an Impact”
Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…
The Power and Peril of “Thinking Without Thinking”
Without once mentioning the concepts of feedback loops, delays, or behavior over time, best selling author and frequent contributor to the New Yorker magazine…
A Systemic Approach to the Challenges of Our Times
No one can say that renowned physicist Fritjof Capra shies away from a challenge. In his latest book, The Hidden Connections: Integrating the Biological,…
Changing Our Minds—Literally
David Rock says, “Your capacity to change yourself, change others, and even change the world, may boil down to how well you know your…
Real-World Lessons from Living Systems
This past year, two leading management thinkers published new editions of their classic books. In an upcoming issue, we’ll dive between the pages of…
A Systemic Approach to Strategy
In Managing from Clarity: Identifying, Aligning and Leveraging Strategic Resources(John Wiley & Sons,2001), Jim Ritchie-Dunham and Hal Rabbino offer a new approach to systems…
Steering Schools to Success
The Superintendent’s Fieldbook: A Guide for Leaders of Learning by Nelda Cambron-McCabe, Luvern L. Cunningham, James Harvey, and Robert H. Koff (Corwin Press, 2004)…
Don’t Fight the System – Change the Rules and the System Will Change Itself!
After more than 30 years of “fighting the system” and trying to “change the culture” in large organizations, I’m a little tired. I have…
Conflicting Goals: Structural Tension at Its Worst
Susan is a task manager in an international development bank who finds herself ceaselessly pulled between satisfying client expectations on individual country projects and…