When something goes wrong in an organization, the first question that is often posed is, “Whose fault is it?” When there’s data missing in…

Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management…

In The Fifth Discipline, Peter Senge posed the question, “How can a team of committed managers with individual IQs above 120 have a collective…

We live in a networked age. After centuries of perceiving different parts of the world as separate and isolated, we are now beginning to…

As a global society increasingly becomes a reality and people strive to come together across divisions of culture, religion, race, age, gender, and other…

Imagine yourself walking from your car to the office. On the small patch of lawn adjacent to the parking lot, you see 20 employees…

Roger and his wife June had been struggling with differing views about how to bring up their children. Recently, Roger attended a program about…

You are a claims processor working for a large insurance company. You are good at what you do, but although you know where your…

Have you ever worked as part of a team that was truly stuck, unable to move forward on a project? Have you seen negative…

Hi, my name is Brian and I am a recovering knower. But for the grace of God, and the disciplines of organizational learning, I…