Tag: volume 6

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Building Organizational Learning Infrastructures

The systems and structures that have served our organizations well throughout the Machine Age are no longer adequate to meet the demands of the …

Using Organizational Learning Tools to Build Community

The Milwaukee Area Technical College (MATC) is the largest two-year technical college in the U.S., serving nearly 70,000 students with an annual budget of …

Management Accounting: Catalyst for Inquiry or Weapon for Control?

Since the 1950s, accounting has increasingly become the “language” of business. The growing importance of accounting systems since that time has led to two …

Charting a Corporate Learning Strategy

Managers in many companies slay are struggling with one basic question: How do you actually create a learning organization? While the five disciplines described …

Entry Points to Modeling: Listening for “Dilemmas”

One of the biggest contributions that systems thinking can make is to help managers build theories about why things happen the way they do.

STOP ’til You Drop” (Your Credit-Card Debt)

As we begin the busiest shopping season of the year, retailers may be in for a big surprise. While holiday shopping usually has people …

A Journey Through Organizational Change

In the 1970s and 1980s, Digital Equipment Corporation was a successful, thriving computer manufacturer, second only to industry giant IBM. The company’s networking business, …

When to Simulate

Systems thinking offers an array of tools — from systems archetypes to computer models — for improving the quality of decision making. Knowing which …

Learning Histories: “Assessing” the Learning Organization

Anyone working to build a learning organization will, sooner or later, run up against the challenge of “proving” the value of what he or …

An Infrastructure for Organizational Transformation at Shell Oil

One of the most valuable insights I ever received on transforming organizations came from my study of physics. My early studies of classical physics …