Rereading Robert Greenleaf ’s renowned 1970 essay “The Servant As Leader” is always an exercise in humility for me. His writings are a constant…

Jill is a manager in a large, multinational company who has been promoted rapidly. Senior executives have identified her as having high potential, and…

Why do some companies grow while others shrink? Why are some firms extraordinarily successful over the years while others even those in the same…

It sounds like some of you feel you’re getting no value from this class or think that we are wasting time. Some would like…

Leadership traditionally has been thought of as “doing the right thing” while management has been defined as “doing things right.” Contemporary leadership combines these…

The brand team for a major soft drink company faces a dilemma: It must decide whether to advertise its well-known diet drink to teenage…

Storytelling has been around since the dawn of civilization (in fact, as we’ll see, it may have been the first glimmer of light at…

As we look around the world at the fascinating variety of experiments aimed, in one way or another, at accelerating and deepening how organizations…

When beginning an organizational change, we hope it will spread like wildfire, yet we often find ourselves struggling to light the kindling. Organizations change…

Edith was conducting an outplacement seminar designed to offer support to people who had just lost their jobs. Shortly before the session was to…