Topic: Management

Showing 10 of 114 results (by popularity)

Capturing the Knowledge of “100,000 of the World’s Brightest People”

When Sir John Browne, CEO of oil and gas giant BP, wrote the above words, he captured the promise of knowledge management in arrestingly …

Managing the Global to Local Paradox

TEAM TIP In a group, consider how the “global to local paradox” might play itself out in your organization. How do management’s goals and incentives …

Making Beautiful Music by Managing Complexity

What words do we use to describe a team that’s functioning well? Whether we realize it or not, we often use musical terminology: We …

Using Learning Histories to Design Management Innovation

The field of organizational learning has long offered a rich selection of tools — from devices such as the Ladder of Inference to causal …

Helping Groups to Function on Their Own: A New Form of Consulting

Everyone knows that we are going through a time of significant social change affecting all areas of our lives. The workplace is no exception.

Giving Up Your Soul Is Bad Business

During tough times, companies— and the people in them—tend to give up their souls. Workers put aside who they truly are, what they most …

Exposing the Hidden Benefits of Business As Usual: Why the Status Quo is So Difficult to Change

For the medical informatics unit of a major health services organization, the vision was clear and compelling: assure that the most advanced current knowledge …

Follow the Yellow Brick Road: The Journey of a Learning Organization

One sunny summer day in July of 1994, the executive team of Gerber Memorial Health Services (GMHS) set off to attend a three-day seminar …

Double-Loop Knowledge Management

These are trying times for the field of knowledge management. Shunned by many as little more than yesterday’s information technology trotted out in today’s …

Can Everybody Win an Argument?

Recently, I was coaching a CEO who was lamenting the amount of time she was spending “selling” major decisions to her executive team and …