As companies struggle to meet the growing need for quick responses to strategic opportunities and dangers, a profound evolutionary process has been unfolding over…

The most successful organizations understand that the purpose of any business is to create value for customers, employees, and investors, and that the interests…

Have you ever tried to drive on the left side of the road if you are born in a country in which one drives…

Today, many management theorists and practitioners argue that organizations are attempting to move from one paradigm, or worldview, to another (see “How Dialogue Supports…

It’s no surprise to most executives that we are in the early days of a major technological revolution that has had — or will…

The modern workplace is far less than ideal for workers who want integrated lives. As one engineer put it, “The problem isn’t for those…

This is the tale of a powerful, synergistic confluence of process and technology at a three-day strategic conversation last December that moved two large…

How do we manage change in our organizations? Not very well, apparently. According to statistics, the success rate for many planned change implementations is…

The brand team for a major soft drink company faces a dilemma: It must decide whether to advertise its well-known diet drink to teenage…

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…