Topic: Management

Showing 10 of 114 results (by popularity)

Using “Escalation” to Change the Competitive Game

You open your latest credit card bill and what do you find? Most likely another promotional offer for frequent flyers: earn bonus miles by …

Utilization Review and Healthcare

“Medical cost cutters known as utilization review companies…have become immensely popular with employers seeking to control their health-care costs…[D]oubt is growing about the new …

New Product Development: A Tragedy in the Making?

Detroit’s Big Three, once the epitome of beleaguered U.S. manufacturers, now appear to be at the forefront of a resurgence in American manufacturing. As …

Transforming a Command-and-Control Culture

Introducing learning organization principles to a company is difficult and fraught with uncertainty. How do you lead without taking the reins? How do you …

Systems Thinking and Strategic Planning in Healthcare

Throughout my 17 years as an executive in various hospitals and healthcare systems, systems thinking has become an increasingly important element in my work.

Unlocking Organizational Routines That Prevent Learning

Organizational life is awash with incongruities. In one organization the CEO told the world, “Product X is our top priority,” even as the development …

Management Flight Simulators: Flight Training for Managers (Part I)

Imagine you’re leaving on a six-hour flight from Boston to Los Angeles. As the plane pulls away from the gate, the pilot comes on over …

Dialogue: The Power of Collective Thinking

The way people talk together in organizations is rapidly becoming acknowledged as central to the creation and management of knowledge. According to Alan Webber, …

The Next Great Frontier: Designing Managerial & Social Systems

The 1990s are shaping up to be a decade of dramatic changes. The recent shake-ups at IBM and General Motors are ominous signs that …

Stress Management–Whose Job Is It?

Stress management — long the domain of psychiatrists and therapists — is increasingly being recognized by corporate America as a critical workforce issue. The reason …