Topic: Strategy

Showing 10 of 81 results (by popularity)

The Trouble with Incentives: They Work

Years ago, my friend and colleague, David Chambers, told me a story about a consulting visit he and W. Edwards Deming made to a …

A Pioneer on the Next Frontier: An Interview with Jay Forrester

DIANE CORY: This first question is from a manager at Xerox: “How can I help overcome the common perception among upper managers that system dynamics …

Turning Innovative Scenarios into Robust Strategies

There are many definitions of strategy. The one that means most to me is: A shared commitment to act toward a compelling goal. Why …

Operational Strategy Mapping: Learning and Executing at The Boeing Company

Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human …

The Art of Foresight: Preparing for a Changing World

Foresight is the secret ingredient of success, because without foresight we cannot prepare for the future. Effective foresight has always been important in human …

The World Café Goes Local: A Town Plans for the Future

On the evening of February 27, 2008, the town of Reading, Massachusetts (population 23,708) held its first World Café conversation. The event, open to …

Dialogic Leadership

When Monsanto and American Home Products dissolved their intended merger last year, it was not due to a lack of strategic or market synergy, …

From Boom to (Block)Bust(er): Challenges in the Video-Rental Industry

Video renters visiting their local Blockbuster Video outlet have noticed something over the past year or two: They don’t have as much trouble getting …

Visibility Works”: Implementing ISO/QS 9000

Many companies are pursuing registration to the international Quality System Standard known as ISO 9000. This standard is based on a quality model used …

Dialogue-Based Forums for Healthcare Organizations

Although people in most industries can fall prey to organizational dynamics based on advocacy, power and control, personal agendas, and blame, nowhere is this …