Effectively managing and benefiting from diversity poses a significant challenge to our organizations. Regardless of a person’s race, gender, or sexual orientation, they do…

Ford and some other companies that have pushed (car) leasing hard ‘are making money hand over fist right now,’ says Randall McCathren, whose company,…

You open your latest credit card bill and what do you find? Most likely another promotional offer for frequent flyers: earn bonus miles by…

At one point in the movie Excalibur, King Arthur lay weakened in bed as his whole kingdom crumbled around him. Most of his knights…

It’s Monday morning. You’ve just settled in at your desk to catch up on some reading, when the phone rings. The program manager of the…

In the world of mail-order computers, maintaining a balance between improving technology and developing new markets has always been a challenge. Gateway 2000 is…

Feedback loops can be thought of as closed loops of interconnection; basically, sequences of mutual causes and effects. The links between each variable show…

Big Machines, an equipment manufacturer, decides to form a strategic alliance with Special Parts, Inc., a custom-designed components supplier. The partnership goes well until…

Your customers are demanding more services for the same price. How can you meet their expectations with your existing staff? As your company begins…

Consider the plight of a small “mom and pop” lawn care company. The owners faced periodic cash shortages due to the cyclical nature of…