Category: Articles
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To Make Better Decisions, We Need Better Information
This column is not a Honda ad, although it will start off sounding like one. This is an ad for feedback. I’ve had a…
Why Systems Thinking, Why Now?
You’ve heard the news—many U. S. companies are cutting their operations dramatically in response to falling investor confidence, stock prices, and revenues. Many major…
Using Systems Thinking to Talk with Teens about Texting
Last weekend, the parent network in our town was buzzing. A teen in a neighboring town had invited friends over for a party while…
Removing Barriers to Success at Caterpillar
In most enterprises, it isn’t enough to achieve success; the key challenge is to sustain it. At this year’s Pegasus Conference, keynote speaker Cristiano…
Idea Generation
TEAM TIP The five principles of idea generation can also be useful for groups that are identifying issues as part of a systems thinking…
Step-By-Step Stocks and Flows: Improving the Rigor of Your Thinking
The systems thinking community has always considered stock and flow diagrams to be important tools, and recognition of their key place in the…
Breaking the Cycle of Organizational Addiction
Every so often in the world of business, we see an enterprise that, after years of steady progress and growth, suddenly experiences a drastic…
The Thinking in Systems Thinking: Eight Critical Skills
Ihave been writing and re-writing this guide (Introduction to Systems Thinking with STELLA, 1985–2000) for 15 years. I always begin by reeling off a…
How to See “Structure”
You have probably already learned about the importance of distinguishing among events, patterns, and structure. But still, you may be finding it difficult to…
Operational Strategy Mapping: Learning and Executing at The Boeing Company
Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human…