As abundant experience has shown, most change management projects encounter significant resistance from key stakeholders. One of the main reasons that people fail to…

Imagine that you’re sitting in the company cafeteria with some colleagues, munching sandwiches and discussing the latest resignation from the customer service group. “I…

People who have been beaten as children are more likely to beat their own children. Therefore, being beaten as a child makes the child…

As I view the social landscape, charged with political maneuvering and economic trauma, I feel a certain calmness that comes through long association with…

Like most of you, I was raised in the traditions of Western schooling. Knowing the right answer was always rewarded. Intelligence was equated with…

According to the World Health Organization, vaccines and clean water are the two public-health interventions that have had the greatest impact on the world’s…

In today’s era of low unemployment and go-go economy, it’s becoming increasingly difficult for companies to recruit and retain talented employees. Organizations know that…

What do the Internet, Alcoholics Anonymous, and VISA International all have in common? You can find them just about anywhere on earth. They have…

In our daily work life, practicing the five disciplines of organizational learning as defined by Peter Senge in his bestselling book, The Fifth Discipline,…

When was the last time you were in a meeting and someone said, “Stop thinking so much!” or “I don’t want you to come…