Video renters visiting their local Blockbuster Video outlet have noticed something over the past year or two: They don’t have as much trouble getting…

Although people in most industries can fall prey to organizational dynamics based on advocacy, power and control, personal agendas, and blame, nowhere is this…

These lines, from three American presidential inaugural addresses, are arguably the most famous from the 56 such speeches given since 1789. At the start…

Imagine you attend an educational institution where your ideas are supported and anything seems possible. Imagine that, as a student, you are valued as…

Hindustan Petroleum Corporation Limited is the second-largest marketing and oil refining company in India, with more than 11,000 employees, an annual turnover of more…

Let’s say that we have reinvested ourselves in meetings as an integral part of our work and taken responsibility for being present and active…

on Saturday, May 9, 2009, approximately 50 people from around the world logged into a Skype Chat for the opening session of a virtual…

Product development is a complex dynamic system buffeted by numerous uncertainties. Seemingly small changes in product features or a slight repositioning of a firm’s…

During these difficult times, nonprofit organizations often provide the backbone to many communities, offering a much-needed safety net for those in need. Behind the…

Many companies are pursuing registration to the international Quality System Standard known as ISO 9000. This standard is based on a quality model used…