How do we manage change in our organizations? Not very well, apparently. According to statistics, the success rate for many planned change implementations is…

“We change the culture by changing the nature of conversation. It’s about choosing conversations that have the power to create the future.” — Peter…

For many of us in the corporate world, our worst fear is organizational anarchy. We have visions of sky rocketing budgets, plummeting productivity, lack…

It sounds like some of you feel you’re getting no value from this class or think that we are wasting time. Some would like…

The brand team for a major soft drink company faces a dilemma: It must decide whether to advertise its well-known diet drink to teenage…

Storytelling has been around since the dawn of civilization (in fact, as we’ll see, it may have been the first glimmer of light at…

As we look around the world at the fascinating variety of experiments aimed, in one way or another, at accelerating and deepening how organizations…

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…

Edith was conducting an outplacement seminar designed to offer support to people who had just lost their jobs. Shortly before the session was to…

Metaphors and images are powerful tools that mirror and shape how we perceive and interact with the world. The presumptions we carry about people,…