Dear Editor, This note is triggered by the article in Volume 11 Number 5 entitled, “Quality vs. Perfectionism: When Does Our Push for Excellence Become…

Just as fire requires fuel, heat, and oxygen to exist, the ability to perform effectively derives from three factors: capability (fuel), motivation (heat), and…

Ever since Dr. Deming taught us about the potential power in focusing on quality, the pressure and expectation for each person to constantly improve…

The book, Innovate Like Edison: The Success System of America’s Greatest Inventor (Dutton, 2007) by Michael Gelb and Sarah Miller Caldicott, has been described…

People who have been beaten as children are more likely to beat their own children. Therefore, being beaten as a child makes the child…

If you have ever reached for a pencil to explain or hang onto an idea, then the book Visual Meetings: How Graphics, Sticky Notes…

Viagra may help to save endangered species. That was the odd sounding headline of a recent Reuters story. It turns out that Viagra has…

What is the most valuable contribution executives make to their companies, expertise or leadership? I say leadership. Knowledge and technical capabilities, no matter how…

Recent Bush administration statements on climate change just do not add up. The U. S. President and his advisers refer to the heat-trapping effects…

In 1997 Rick Fox, asset leader on Ursa, Shell Oil’s largest deep-water project in the Gulf of Mexico, faced a quandary: Oil drilling problems…