Much has been written about how stories have been used to celebrate and strengthen an existing culture. Stories provide continuity in our lives, conveying…

Mountain climbers recognize the difference between following an existing route and blazing a new one. Similarly, the ability to distinguish and respond to a…

Chances are, if you have begun reading this article, you care sincerely about making a difference in the world through the work you do…

These are trying times for the field of knowledge management. Shunned by many as little more than yesterday’s information technology trotted out in today’s…

Since the mid-1990s, a tidal wave of firms have begun outsourcing all or part of their products and services. The two remaining U. S.

Today, many management theorists and practitioners argue that organizations are attempting to move from one paradigm, or worldview, to another (see “How Dialogue Supports…

Karen was often irritated by Jenny when they worked together. It seemed to Karen that, whenever tensions rose between the two of them, she…

The management of knowledge is increasingly understood as perhaps the most important aspect of a leader’s work. Observing, eliciting, listening, understanding, analyzing, interpreting, and…

How do you teach a dry subject effectively, particularly in the workplace? In what ways can you engage your students when your content has…

As companies struggle to meet the growing need for quick responses to strategic opportunities and dangers, a profound evolutionary process has been unfolding over…