Category: Articles

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Graphical Functions: “Seeing” the Full Story

An executive of a large automotive company tells the story of two engineers who were arguing about the correct angle of an engine mount. The…

Conference Begins Building a Foundation

We are in the midst of dramatic changes that are redefining and reshaping our world. Western Europe is consolidating into one common economic market. Eastern…

Double-Loop Accounting–A Language for the Learning Organization

If accountants (“those bean-counters”) are so dumb and we (“who really know this business”) are so smart, why do they run our companies? We complain…

The Rich Get Richer and the Poor…

As a child of the 1960s, I, like so many of my peers, felt antagonistic toward the world of business. Then in 1979 I became…

No More Band-Aids for Healthcare Reform

In 1992, Americans will spend $817 billion on healthcare — twice as much per capita than the average of the 24 industrialized nations of the…

Is Our Society Addicted to Welfare?

The riots in Los Angeles several months ago focused the nation’s attention on social issues surrounding the urban poor. In the wake of these events,…

Utilization Review and Healthcare

“Medical cost cutters known as utilization review companies…have become immensely popular with employers seeking to control their health-care costs…[D]oubt is growing about the new…

Learning to Learn: A New Look at Product Development

At Ford Motor Company, we know how to design cars. We have the engineering, the technology, the Computer-Aided Engineering (CAE) tools. But we haven’t…

What Companies Can Learn from Urban Dynamics

You won’t find Detroit, Philadelphia, or Los Angeles listed in Fortune’s 1993 ‘Top Ten Cities For Business.” In the last four decades, Detroit has…

Building Learning Infrastructures

In order to facilitate and accelerate learning, we need to design opportunities for making mistakes. While organizations have many fail-safe systems to ensure smooth…