Category: Articles

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Solving, Not Attacking, Complex Problems: A Five-Stage Approach Based on an Ancient Practice

Organizations today suffer from a severe disability when it comes to solving problems. In virtually every organization, regardless of mission and function, people are…

Managing Your Time as a Leader

Many leaders feel starved for time. Working under the assumption that longer hours lead to improved productivity, they drive themselves and others to increase…

Value Creation and Business Success

The most successful organizations understand that the purpose of any business is to create value for customers, employees, and investors, and that the interests…

The CEO’s Role in Organizational Transformation

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…

Spiritual Intelligence: A New Paradigm for Collaborative Action

What makes a great collaboration? One view is that a collaboration is only as great as the individuals who collaborate within it. Another is…

Superstitious Learning

The drive toward improvement has become a way of life in corporations today. Total Quality Management, Business Process Reengineering, and other improvement techniques have…

The Vocabulary of Systems Thinking: A Pocket Guide

Systems thinking can be thought of as a language for communicating about complexity and interdependencies (see “Systems Thinking as a Language,” Viewpoint, April 1991). To…

Thinking Systemically About Strategy

During the mid-1980s, a large high-technology company launched a project to begin thinking more systemically about strategy. “COPEX” (a fictional name) designed, manufactured, sold,…

The Evolution of a Shared Vision

Margaret Wheatley describes vision not just as a destination but as a field that permeates the organization, affecting all employees who bump against it.

Transformational Learning: A Blueprint for Organizational Change

Attempting to bring about organizational change through the internal transformation of individuals is difficult, yet it may be the most effective way. The belief…