Category: Articles

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Thinking Systemically About Strategy

During the mid-1980s, a large high-technology company launched a project to begin thinking more systemically about strategy. “COPEX” (a fictional name) designed, manufactured, sold,…

The Evolution of a Shared Vision

Margaret Wheatley describes vision not just as a destination but as a field that permeates the organization, affecting all employees who bump against it.

Transformational Learning: A Blueprint for Organizational Change

Attempting to bring about organizational change through the internal transformation of individuals is difficult, yet it may be the most effective way. The belief…

Solving, Not Attacking, Complex Problems: A Five-Stage Approach Based on an Ancient Practice

Organizations today suffer from a severe disability when it comes to solving problems. In virtually every organization, regardless of mission and function, people are…

Spiritual Intelligence: A New Paradigm for Collaborative Action

What makes a great collaboration? One view is that a collaboration is only as great as the individuals who collaborate within it. Another is…

The CEO’s Role in Organizational Transformation

Why are attempts to transform organizations usually painful and so often unsuccessful? Why is it that, even when leaders recognize the value of the…

Using Causal Loop Diagrams to Make Mental Models Explicit

Making mental models explicit can enhance both individual and organizational learning by making individual learning more accessible and therefore more easily transferable to the…

Superstitious Learning

The drive toward improvement has become a way of life in corporations today. Total Quality Management, Business Process Reengineering, and other improvement techniques have…

The Structure of Paradox: Managing Interdependent Opposites

When faced with a problem, how often do teams within your organization become polarized around proposed solutions that are opposites? For example, one group…

Human Dynamics for the 21st Century

As a global society increasingly becomes a reality and people strive to come together across divisions of culture, religion, race, age, gender, and other…