Category: Articles

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Sustainability: The Inner and Outer Work

Over the years, many people devoted to sustainability have used the phrase “the triple bottom line” to articulate strategy. They don’t focus solely on…

Until the Vulcan Mind Meld… Building Shared Mental Models

In the popular science fiction TV series Star Trek, the Vulcans, an extraterrestrial species, possess a unique characteristic: They can wordlessly share thoughts, experiences,…

Beyond the Basics of Team Learning: Integrating Process and Project

Suppose you’re a team leader who’s been asked to spearhead a major change initiative, such as the implementation of a key new software application.

A Systems View of the Economic Crisis

One of many recent articles on the current financial crisis noted that it could only have occurred because so many people were willing to…

Cultivating Tomorrow’s Leaders: Should You Teach, Coach, or Mentor?

You need good people in your department to make your organization shine. Capable deputies allow you to stretch to new goals, and a thriving…

Cause and Effect

Everything you do creates a consequence in your life. What you do may also create consequences in the lives of others. And the actions…

Eye of the Needle: A Communication Tool

How often have you left a conversation feeling dissatisfied with how it went, how you conducted yourself, and what the final outcome was? Were…

Managing with Accumulators and Flows

A common principle of systems thinking is that “there is no away.” Every material thing we make and use must come from somewhere and…

Facilitating Constructive Meetings

Have you ever dared to count the amount of time you spend in meetings every month? Staff meetings, supervision, board meetings, work groups, strategic…

Removing Barriers to Success at Caterpillar

In most enterprises, it isn’t enough to achieve success; the key challenge is to sustain it. At this year’s Pegasus Conference, keynote speaker Cristiano…