Emotional Intelligence — we’ve all seen books, presentations, TV specials, interviews, and conferences about it. Even the venerable Harvard Business Review has published articles…

What makes a great collaboration? One view is that a collaboration is only as great as the individuals who collaborate within it. Another is…

Recently, I had a long conversation with my fifteen-year-old daughter, Elise, about why she had to learn algebra. I had helped her with a…

Recently the president of a large professional services organization brought in an external consultant to mediate a conflict between two vice presidents. The relationship…

Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human…

Many readers will recognize this scenario: A group in your department is planning a highly complex project, but the conversations you’re hearing about it…

Foresight is the secret ingredient of success, because without foresight we cannot prepare for the future. Effective foresight has always been important in human…

The modern workplace is far less than ideal for workers who want integrated lives. As one engineer put it, “The problem isn’t for those…

Rereading Robert Greenleaf ’s renowned 1970 essay “The Servant As Leader” is always an exercise in humility for me. His writings are a constant…

Jill is a manager in a large, multinational company who has been promoted rapidly. Senior executives have identified her as having high potential, and…