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Whom Do You Trust?
There’s something about trusting people — and having people trust us — that is exciting. It’s a part of human nature to give and…
Collective Leadership: A Process for Dialogue-Based Profound Change
One afternoon in May 1992, a teenage boy walked into Morning Star Baptist Church in Boston, MA, to attend a classmate’s funeral. Some gang…
From Indicators to Action: The Systems Thinking Bridge
How well do you know your local area? Most people rely on a bewildering thicket of newspaper articles, TV news, and radio programs that…
Why Lean Works: A Three-Loop View of the Firm
A few years ago, Industry Week published a survey showing that although nearly 70 percent of all plants used lean manufacturing as an improvement…
Reverse Blueprinting in a Creative Mode
TEAM TIP In addition to using systems tools to diagnose and resolve organizational dilemmas, following the examples in this article, experiment with employing such…
Resiliency and Sustainability: Eight Elements for Superintendents Who Want to Make a Difference and Have the Resolve to Do So
The Oxford Thesaurus describes “resiliency” with these words: elasticity, flexibility, life, spring, stretch, tenacity, rigor. Why would anyone want to be all of these…
Systemic Board Governance: Creating Virtuous Cycles of Impact
During these difficult times, nonprofit organizations often provide the backbone to many communities, offering a much-needed safety net for those in need. Behind the…
Mobilizing a Values-Based Culture in a Nonprofit Setting
In 2008, two mature domestic abuse agencies merged to form Emerge! Center Against Domestic Abuse in Tucson, Arizona. The Emerge! staff and board envisioned…
Making the Jump to Systems Thinking
When Albert Einstein began to play with the theory of quantum physics, he didn’t like it. He spent a few years trying to disprove…
Picture This: Using Learning Pictures to Create Shared Mindset
When interviewed recently about the making of the 1971 film “Duel,” Steven Spielberg spoke about the impossibly tight schedule that the studio had imposed…