Sector: Healthcare

Showing 10 of 97 results (by popularity)

School Vouchers: Another Form of “Success to the Successful”

I don’t know how any parent could stand to send his or her child off to a crumbling, dirty school with underpaid teachers and …

From Spreadsheets to System Dynamics Models

Decision-makers often turn to computer models when they face a problem too “big” to grasp all at once. Having the computer keep track of …

Measuring a City’s Health

When you fly a plane, you need an instrument panel in front of you, with lights and dials telling you how well the parts …

The Process of Dialogue: Creating Effective Communication

Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management …

Lessons in Systems Thinking: A Tale from the Land of Middle Health

Microtown, a small community deep within the Land of Middle Health, isn’t much different from other towns. Its citizens are young and old, rich …

Organizational Learning and Leadership Development at EDS

Evaluating a program on “learning how to learn” is difficult using traditional quantitative criteria. Fritjof Capra, author of The Turning Point, offers these guidelines …

Vision Deployment Matrix: A Framework for Large-Scale Change

Vision can be a powerful force for action when it is clearly articulated and there is a genuine desire to bring it into reality.

Human Dynamics: A Foundation for the Learning Organization

In The Fifth Discipline, Peter Senge posed the question, “How can a team of committed managers with individual IQs above 120 have a collective …

Utilization Review and Healthcare

“Medical cost cutters known as utilization review companies…have become immensely popular with employers seeking to control their health-care costs…[D]oubt is growing about the new …

Systems Thinking and Strategic Planning in Healthcare

Throughout my 17 years as an executive in various hospitals and healthcare systems, systems thinking has become an increasingly important element in my work.