Tag: case study

Showing 10 of 25 results (by popularity)

ABC: Initiating Large-Scale Change at Chrysler

When Chrysler adopted activity-based costing (ABC) in 1991, the decision rep; resented more than a simple accounting change. The shift to ABC challenged many …

Learning and Leading Through the Badlands

We hear a lot about complexity in the business world today — specifically, that increasing complexity is making it tougher than ever for companies …

A Systemic Path to Lean Management

Businesses everywhere have given enormous attention to “lean” management programs for over a decade. However, none emulates what Toyota, the creator of lean, has …

Building Trust and Cohesiveness in a Leadership Team

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A …

Are Your Decisions Today Creating Your Future Competitors? Avoiding the Outsourcing Trap

Since the mid-1990s, a tidal wave of firms have begun outsourcing all or part of their products and services. The two remaining U. S.

Operational Strategy Mapping: Learning and Executing at The Boeing Company

Although we usually refer to ourselves as “human beings,” the truth is, if we closely analyzed our behavior, we’d likely describe ourselves as “human …

Confluence of Process and Technology Brings Two Companies Closer Together

This is the tale of a powerful, synergistic confluence of process and technology at a three-day strategic conversation last December that moved two large …

Systems Learning for “Error-Free” Performance at Colonial Pipeline

Colonial Pipeline Company, headquartered in Atlanta, Georgia, operates the largest-volume refined petroleum products pipeline system in the world. Stretching from Houston, Texas, to Linden, …

A Systems View of the Economic Crisis

One of many recent articles on the current financial crisis noted that it could only have occurred because so many people were willing to …

The Power of “And”: Fostering Creative Teams at Hydro Aluminum

How can we inspire individuals to contribute value to the whole company and not just their group or department? In 1998, Marianne M. Aamodt …