Consider any complex, potentially volatile issue — Arab-Israeli relations; the problems between the Serbs, Croats, and Bosnians; the U.S. deficit, healthcare costs, or labor/management…

The way people talk together in organizations is rapidly becoming acknowledged as central to the creation and management of knowledge. According to Alan Webber,…

The “learning organization” is fast becoming a corporate buzzword. Many companies are jumping on the bandwagon without really understanding what a learning organization is, or…

Take a moment to put on a new set of glasses. Change your perspective. Consider, for a moment, that the most widespread and pervasive…

We hear a lot about complexity in the business world today — specifically, that increasing complexity is making it tougher than ever for companies…

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A…

Consider all the learning that occurs as people move from place to place inside and outside an organization, carrying insights and ideas from one…

Today, many management theorists and practitioners argue that organizations are attempting to move from one paradigm, or worldview, to another (see “How Dialogue Supports…

Stop asking so many questions,” many children hear at home. “Don’t give me the question, give me the answer,” many students hear at school.

When Monsanto and American Home Products dissolved their intended merger last year, it was not due to a lack of strategic or market synergy,…