Throughout my 17 years as an executive in various hospitals and healthcare systems, systems thinking has become an increasingly important element in my work.

Over several years, I had developed a strong relationship with the leadership team of a $3 billion division of a Fortune 100 organization. A…

There are many definitions of strategy. The one that means most to me is: A shared commitment to act toward a compelling goal. Why…

on Saturday, May 9, 2009, approximately 50 people from around the world logged into a Skype Chat for the opening session of a virtual…

When interviewed recently about the making of the 1971 film “Duel,” Steven Spielberg spoke about the impossibly tight schedule that the studio had imposed…

Perhaps you’ve read about system dynamics but not been ready to invest in a commercial simulator to test your ideas. Perhaps you use a…

Bijou Bottling Company is a fictitous beverage bottler with an all too real problem: chronic late shipments. Its customers—major chain retailers—are looking for orders…

In the summer of 2006, a group of local foundations supported the leaders of Calhoun County Michigan (population 100,000), in developing a 10-year plan…

Are you looking for new approaches to address questions that matter to your organization or group so that what emerges is likely to be…

Sometimes, you simply have to choose. Do I send my child to this day care or that one? Do I buy this new car…